Archive for the 'Tech Support' Category
(The articles are listed chronologically...)
Backing Up Your Company Data
Backing up your company data is very important - everyone knows that. Problem is, everyone is too busy to do it often enough. With that in mind, here are some tips on how to protect your company data:
Cougar Mountain has the ability to back up your company data each night while you are sleeping - so […]
Published by Joe on February 7th, 2008 tagged Tech Support, Tips & Tricks | Comment now »
Top Three Questions Asked of Customer Support
With tax season upon us, the CMS Customer Support team is staying very busy. Here are answers to the three most often asked questions from Cougar Mountain customers.
Question #1 - How do I “close” the year 2007?
Answer: If you choose to close the year in Cougar Mountain, just follow the steps in our handy Year End Checklist.
Question […]
Published by Kenny on January 9th, 2008 tagged Tech Support, Training, Tips & Tricks | 2 Comments »
Period End Procedures
Here are the Year End steps to close out your CMS software for the year. These steps cover six modules; AR, IN, OE, PR, AP, and GL – close the GL module last. Before starting, it is important to do a CMS backup of your data (in the Main Menu, click Options > Back Up Company > Backup, check the […]
Published by Joe on November 7th, 2007 tagged Tech Support, Tips & Tricks | Comment now »
Support when you need it (and when you don’t!)
When it comes to your accounting or point-of-sale software setup the backbone of your business how important is support to you?
Cougar Mountain has been a leading manufacturer of accounting software for 25 years. In that time we’ve learned that having a great product isn’t enough you need to have a highly-trained support staff ready to […]