Archive for the 'Tech Support' Category

(The articles are listed chronologically...)

A Special Note about Windows 7

Microsoft Windows 7 is being released on Thursday, October 22.  With all of the hype, it can be hard to determine what is important when it comes to upgrading to a new operating system.  Here are a few tips.

Know what package to get.  In order to run Cougar Mountain Software you need to have Windows [...]

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Published by Ben on October 19th, 2009 tagged Tech Support, Tips & Tricks | 1 Comment »

May 1, 2009 – CMS Professional 2009 Payroll Tax Update

To Our Cougar Mountain Software Payroll Users:
Your CMS 2009 Payroll Tax Update Utility with changes as of April 30, 2009, is now available. Before you install this update, you must have CMS Professional 2009 SP1 installed. This 2009 Payroll Tax Update includes all recent withholding table changes for the states of Arizona and California.   
You can [...]

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Published by Joe on May 5th, 2009 tagged Tech Support | Comment now »

Using Filter Codes to Produce Your Detailed GL Reports

How does the Advance Filter Code in General Ledger really work for Reports?
If an executive wants to see a Profit Report quickly, only narrowed down to a specific area, then this can be designed and made in CMS by using your Filter codes. You can design your report on-the-fly with filters, specifying which accounts [...]

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Published by Kevin on January 21st, 2009 tagged Tech Support, Tips & Tricks | Comment now »

Windows Server 2008 Verified

CMS Professional 2009 has now been certified verified compatible for use on the Windows Server® 2008 operating system. You can read more about it on our System Recommendations page.
Joe
Marketing

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Published by Joe on September 25th, 2008 tagged CMS News, Marketing, Products, Tech Support | 2 Comments »

Backing Up Your Company Data

Backing up your company data is very important – everyone knows that. Problem is, everyone is too busy to do it often enough. With that in mind, here are some tips on how to protect your company data:

Cougar Mountain has the ability to back up your company data each night while you are sleeping – so [...]

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Published by Joe on February 7th, 2008 tagged Tech Support, Tips & Tricks | 1 Comment »

Top Three Questions Asked of Customer Support

With tax season upon us, the CMS Customer Support team is staying very busy. Here are answers to the three most often asked questions from Cougar Mountain customers.
Question #1 - How do I “close” the year 2007?
Answer: If you choose to close the year in Cougar Mountain, just follow the steps in our handy Year End Checklist.
Question [...]

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Published by Kenny on January 9th, 2008 tagged Tech Support, Tips & Tricks, Training | 3 Comments »

Year-End Procedures

Here are the Year End steps to close out your CMS software for the year. These steps cover six modules; AR, IN, OE, PR, AP, and GL – close the GL module last. Before starting, it is important to do a CMS backup of your data (in the Main Menu, click Options > Back Up Company > Backup, check the [...]

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Published by Joe on November 7th, 2007 tagged Tech Support, Tips & Tricks | 5 Comments »